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Our Products |
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Quick Find |
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Important Must Know |
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Why cant I make my appointment over the phone?
Customers serious about scheduling an appointment with Bornu simply click on the banner logo atop of this page which links to our calendar. Click on the date you want to come, log in or create a profile, and fill in the blanks. After you log in, you will see provided a list of services I am proficient in, their starting cost & the minimum time it takes to do each style. Click on your hairstyle request and proceed with payment by using your credit or debit card. For convenience and safety we do not accept cash. Your prepayment is seen as a positive declaration intended to give confidence that you respect our time & talent.
But i dont have a credit card . All I have is cash.
You can go to a Kroger, Walmart, Gas Station, etc to buy a Prepaid Card with a MasterCard or Visa Logo. These cards are activated usually at the checkout. Register the card online via the cards website or call the phone # provided on their packaging before attempting to use it to make an appointment otherwise it will not be accepted.
How much do your services cost?
Look to the left in the I WANT TO column and click on MAKE AN APPOINTMENT $$$. Also, the prices are listed next to the services in the hairstyle request menu located on the calendar. They reflect the minimum cost to provide the service. If the labor we provide requires more work than the minimum time allowed for each particular service then obviously the price will go up. We do have a virtual online terminal for credit and debit cards to settle any additional charges. Prepayment is mandatory and not up for negotiations. If you cannot afford the payment at the time you wish to make your appointment please choose another date better suited towards your finances
I dont have a computer
If not from your cell phone or at work then go to the library or a friends house. Its really just a matter of convenience for me since rarely do I have time to pick up my phone or to look at my calendar. Only you would know when you are available. It is so easy for you to just look at my schedule to see who is on the books and then make your own appointment.
Issues with leaving personal information over the internet
This is a legitimate business rendering specialized services by a licensed professional. You will use your card anyway on gas at the pump or to buy groceries, etc. It is just the cost of doing business nowadays. Online transactions are an everyday occurrence. If you have ever ordered flowers for mom, paid a bill online or bought something via ebay or amazon.com, etc. then you have an idea how efficient and secure it is to use the internet.
Consultations
In the drop down hairstyle request menu select consultation. They are $25 for a 1/2 hour. Consults are not necessary unless you actually have in depth inquiries or want to actually meet with me in person before we get started.
***Important Please Read***
Changing or Editing Your Appointments
Things come up, we understand. If it does simply go in and reschedule or edit your time by clicking on the check box  near your appointment. Make sure you do not click on the X box or you will delete your appointment and thus an attempted charge will be made to go in and make another appointment. Again you will not be charged for going in to change or edit your appointment date and time so long as you click on the check box. Please pay close attention to what you are doing when you are scheduling an appointment on the calendar. If you mistakenly delete your appointment because you meant to change your time or date but instead deleted it OR you choose the wrong hairstyle request, regardless your card has been charged. As a result, I will void the transaction so you will not be charged twice for going in and making another appointment. If the transaction clears and in case you are charged twice, then i will gladly refund the money for the previous transaction.
Cancellations
When you delete your appointment I will refund your money. The amount will be credited back onto the card you used to make the appointment. Simply click on the  box and follow thru.
No Call No Show
I will most likely give you the benefit of the doubt and allow up until 30 minutes to atleast call me or show up late however, this is a major inconvenience to me & potential customers. Your Payment will be kept and any deposit forfeited as a result of a no call no show. Time is Money in this business so I appreciate your consideration in this matter.
Safeguarding Customer Information
The transactions are handled via a secured Authorize.net payment gateway which communicates with the customers bank to determine if they have sufficient funds and a legitimate account for the transaction. If the card is bad, the gateway sends an error code, which our software interprets and displays. The event will not be added to the calendar unless a successful transaction was completed. We do not disclose any non public personal information about our customers or former customers to anyone except as instructed to do so by such customers or as required by law. We restrict access to non public personal information to those professionals necessary to comply with state and federal laws and we maintain physical, electronic, and procedural safeguards to guard your non public personal information.
Thanks for your Support
When you make your appointment I will honor your time by providing reputable service. If I cannot provide service due to forces outside of my control you will be promptly notified. As a reward for your diligence and patience you will find Bornu waiting here behind his stylists chair determined to show you his appreciation.
Regards,
Bornu |
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